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Warranty Policy

At VMSK Retail, we stand behind the quality and craftsmanship of our home decor and handicraft products. Our warranty policy reflects our commitment to ensuring that you receive items that are not only beautiful but also built to last.

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Warranty Coverage

Our warranty covers any defects in material or workmanship under normal use during the warranty period. The warranty period for home decor and handicraft items purchased from VMSK Retail is 1month from the date of purchase.

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What We Will Do

If a product is found to be defective during the warranty period, we will:

  • Repair the product at no charge, using new or refurbished replacement parts.

  • Exchange the product with a new or refurbished product.

  • Offer a partial or full refund based on the product condition and the defect’s impact on its functionality.

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How to Claim Warranty

To claim your warranty, please follow these steps:

  1. Contact us at support@vmskretail.com with a detailed description of the issue and proof of purchase.

  2. We will evaluate your claim and, if it falls under warranty, provide instructions for returning the item.

  3. Send the item back to us for inspection and processing.

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What This Warranty Does Not Cover

This warranty does not cover any problem caused by:

  • Conditions, malfunctions, or damage not resulting from defects in material or workmanship.

  • Damage resulting from improper use, maintenance, or installation.

  • Damage or loss during transit to us for warranty service.

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Limitation of Damages

In no event shall VMSK Retail be liable for incidental or consequential damages resulting from the use of our products. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

We hope this warranty policy provides you with peace of mind when selecting from our range of home decor items, including showpieces, figurines, statues, wall hangings, and lighting fixtures. At VMSK Retail, your satisfaction is our priority. If you have any questions or require further assistance, please do not hesitate to contact us.

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